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FUSE
We make sure everyone on your child’s team is rowing in the same direction. No more wondering if OT and speech are both doing the same thing, or if school goals match your NDIS plan. You get one clear monthly update showing what’s working, what needs adjusting, and where your money is going.
Our App is about to launch! Watch this space.
APP COMING – DEMO SOON
Get ready for the FUSE App—launching soon in a testing phase with select families! This simple, secure, and family-centered platform brings our key worker model to life, empowering parents, support workers, and providers to collaborate seamlessly. Built with established HIPAA compliant tools, the app delivers personalised resources (e.g., interactive games, social stories, visual schedules) tailored to your child’s NDIS goals, like communication or community skills. Real-time feedback forms connect parents, schools, and allied health (e.g., speech, OT) in a transparent loop, ensuring informed consent and aligned strategies—no duplication, fully evidence-based.
Password-protected pages keep data private, letting support workers track activities (e.g., “Brushing Teeth Quest” check-ins) while parents access goal progress and ICAN-ready reports. Linked with Halaxy for NDIS-compliant billing, Coviu for Telehealth, Microsoft for IT guts and our website for easy access, the FUSE App maximises outcomes by leveraging support from everyone around your child, working together transparently and collaboratively. It’s simple to use, designed for real-world functionality, click and go—starting with a few families in Q4 2025. Stay tuned for a smarter, more connected way to thrive!
Core Service
Integrated care management that ensures all providers (speech path, OT, psychologist, teachers, support workers) work toward the same goals without duplication, with parents at the centre of decision-making.
Key worker care coordination across your child’s entire team
I’m Ready!
Need Better Therapy Tools?
We build your child a personalised therapy game—like having a game designer on your team. The game targets their exact goals and interests, making therapy feel like playtime while building real-world skills.
KEY WORKER
FRAMEWORK
Co-ordinating cross discipline service delivery, across providers
FUSE (Functional, Unified Support for Engagement) aligns with the keyworker model preferred by the NDIS . We leverage existing networks around the child—schools, families, allied health—to provide efficiency and cost-effectiveness. FUSE integrates seamlessly into your NDIS journey, focusing on specialist coordination to maximise therapy outcomes, delineating responsibilities while aligning goals, and emphasising integrated care across providers (private and public) for holistic, parent-driven engagement with informed consent at it’s heart.
How FUSE Works
- Map your NDIS plan, goals
- Parent-led priorities from day one
- Clear consent for data sharing across providers
- Align with NDIS plan and ICF (ICAN)
- Monthly feedback.
- Ongoing, real-time data collection via our app
- Map to NDIS plan goals and ICF domains.
- Identify overlaps, gaps, non-evidence-based supports.
- Flag issues: “OT and speech both targeting same skill—duplication risk”
- Flag gaps: “No one addressing mealtime participation goal”
- Flag non-alignment: “Literacy goal is curriculum-based, not disability-impact”
- Auto-generated summary to all stakeholders
- Clear data on goal coverage, progress, barriers
- Invites provider collaboration/pivots
- Review progress, update priorities
- Prep for NDIS plan reviews (ICAN framework ready for mid-2026)
- Adjust goals based on real-world feedback
- Stakeholders collaborate vis our app
- Teachers/support workers/parents flag barriers and support therapy
- Allied health can see what others are working on, adapt strategies
- Parents get transparency across ALL services
Systemises Insights
Leverages tech for communication ease and data collection to troubleshoot barriers.
Implements Support
With shared knowledge and collaboration we ensure therapy implementation.
Builds capacity
Our aim is to empower individuals, families and our community by resourcing needs.
Scales Impact
Schools’ 70% engagement drives equity. Schools are leading the way with innovation and FUSE enhances impact.
Click the headings to read more
The FUSE Difference
How is FUSE different: Traditionally, Key Worker models are located within one organisation. With FUSE’s automation processes that align goals to your plan and the reasonable and necessary criteria, we have developed a mechanism to reach across organisations to provide this type of specialist integration. The insight and analysis are done by your speech pathologist, ensuring that plan provision is deeply considered by an allied health professional who understands how therapy works and the disability-specific strengths and weaknesses that contribute to your child’s participation, safety and independence needs
Key Worker Model
A specialist, transdisciplinary role primarily for intervention where one professional (e.g., SP or OT) acts as the main coordinator and delivers therapy while linking services (e.g., family, school, allied health). It’s family-led, focusing on child goals and capacity-building.
App supports real-time collabs
Our app is simple to use and used to foster a team approach around the child with easy navigation and capacity to share resources and real-time feedback. Parents always decide how much to share
We aim to leverage the existing support around the child to maximise therapy gains by making things easy and approachable.
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By troubleshooting barriers, such as low engagement, duplication or service gaps, FUSE supports effective therapy that reaches kids where they learn and live, in real-time.
BOOK A CHAT
We’d love to hear from you.
Reimagining the NDIS: Towards Self-Determination, a conceptual model
It doesn’t matter how big or small you are—the model is adaptable, respecting provider capacity and orientation while ensuring equity, informed consent, and parent-driven care. FUSE maps goals to your NDIS budget, clinical data (e.g., CELF-5/PEDI-CAT assessments), and stakeholder feedback (e.g., parents, allied health providers, teachers, community leaders, CHNs), with ongoing reviews ensuring therapy needs are relevant, contextualised, and deliver tangible outcomes. Barriers to implementation are addressed via a team approach, with real-time, data-driven funding allocation built through transparent consensus, aligned with NDIS eligibility and reasonable/necessary criteria.
The beauty of FUSE is the connection and self-determination decentralised decision-making offers, removing the need for government oversight and delivering it back where it belongs: the local community. It honours lived experiences and cultural contexts, delivering individualised, timely care in familiar settings—improving access and strengthening systems that respond to real needs and aspirations, not bureaucratic ideals that privilege objectivity, oversight, and “deserving/undeserving” narratives over connection, relationships, and need.
Admin support and digital tools (e.g., secure data platforms, privacy protection, compliance, and verification mechanisms) are key to actionable delivery. Tools that enable stakeholders to understand and track local data against national datasets, verify conclusions, build consensus, and share decision-making are here. Compliance, trustworthiness, standards, and cost-effectiveness matter but can be verified directly through mechanisms like zero-trust frameworks, KYC, and standards for data submission, removing the need for governmental/CBO oversight and delivering it back where it belongs: the local community.
Transparency Tools like Jotform enable easy, secure data collection (e.g., feedback forms, resource uploads) with audit trails for NDIS reporting. Overview: No-code platform for consent/questionnaires, compliant with Australian Privacy Principles—explore Jotform for NDIS.
Trust Zero-trust frameworks (e.g., Microsoft Azure) verify every access request, ensuring parent-driven data sharing without intermediaries. Overview: Reduces breaches 50% in healthcare (NIST SP 800-207, 2020)—explore Microsoft Zero Trust.
Security KYC (Know Your Customer) via DocuSign secures identities for consensus (e.g., signed agreements), with encryption for sensitive data. Overview: E-signature leader for NDIS compliance, cutting fraud 40%—explore DocuSign KYC.
Standards NVivo for thematic analysis of qualitative data (e.g., stakeholder interviews) aligns with ICF/DSM-5 for diagnosis/eligibility. Overview: Research tool for rigorous NDIS evidence—explore NVivo for Health Research. COVIU for telehealth meetings ensures secure, in-person-like consultations. Overview: Australian platform for AH, HIPAA-compliant—explore COVIU Telehealth.
Consensus Building DocuSign and Microsoft Teams facilitate multi-stakeholder agreements (e.g., budget approvals), with real-time tracking for NDIS reasonable/necessary criteria. Overview: Collaborative tools for transparent decisions—explore Microsoft Teams for NDIS.
Australia’s National Disability Insurance Scheme (NDIS) promised empowerment but struggles with a centralised model reliant on external roles—Local Area Coordinators (LACs), support coordinators, and assessors. This contrasts with decentralised approaches like FUSE, which leverage community networks to enhance care. Below, we compare the two systems, highlighting trade-offs in efficiency, equity, accountability, and scalability.
| Aspect | Bureaucratic Oversight (NDIS Current Model) | Decentralised Mechanisms (e.g., FUSE) |
| Efficiency | Fragmented by LACs (100–150 clients vs. 50 best-practice) and NGOs with 20–30% overheads, leading to 30% underutilised plans and 6–12 month delays (NDIS Review 2023). Admin costs ~$2.6B (5% of $52.3B budget, $500-800/child). | Streamlines via real-time coordination (e.g., 10 hours/term), cutting admin waste 25-30% ($12-18M/100,000 kids) through data-sharing and consensus (FUSE model). |
| Equity | Sidelining community stakeholders—families, allied health (~36-55% in small practices, SPA 2023/AHPRA 2020), and ACCOs—exacerbates 10–15% service gaps for NESB/Indigenous kids (SPA 2025). NGOs capture 60–70% of funds ($1.2B, SNAICC 2025), leaving 5% for ACCOs. | Empowers local networks (schools, parents, CHNs), addressing 30-40% access barriers with culturally safe care (e.g., ACCO input), boosting equity for underserved (NDIS Review 2023). |
| Accountability | Opaque decisions from untrained LACs and NGOs with weak audits prioritise outputs (e.g., hours) over outcomes, with closures like Core & Capacity (2,000 clients) reflecting unsustainable pricing (The Provider Loft 2025). | Transparent via stakeholder consensus (e.g., DocuSign agreements), valuing community knowledge (Ray v NDIA 2021), with 60-80% therapist pay in small practices vs. 25-30% in NGOs. |
| Scalability | Centralised model struggles with rural shortages (1 SP/5,000 kids) and burnout (85% OTs reconsidering, OTA 2025), limiting national reach. | Adaptable for small/large providers, with telehealth potential to scale rural access, targeting 10,000 kids by 2027 (FUSE roadmap). |
Paulo Freire’s dialogical education (Freire 1970) and bell hooks’ intersectional pedagogy (hooks 1994) reject top-down “banking” models, advocating collaborative learning that decentralised mechanisms like FUSE embody. Evidence from the key worker model shows 20-30% better outcomes (Law et al. 2015; Ebbels et al. 2019), while self-determination theory supports 15-25% higher engagement in Indigenous-led care (AIHW 2023). This shift from bureaucratic control to community empowerment unlocks NDIS’s true potential—efficient, equitable, and scalable care where it matters most.
- Improved therapy outcomes (target 15-25% gains in communication/social skills).
- Cost savings over time as the school, parents, and stakeholders increase knowledge, expertise, and capacity—so that for every child in the FUSE model, the benefits extend to the next child.
Roadmap
Partnering with Curtin University we are finalising the study design and applying for funding. We have a CEWA school on board to test the model with a small pilot study planned for 2026. We have identified and gained consent from 5 families to implement the model and test outcomes.
INVEST IN FUSE
Early-stage opportunity: In funding discussions, FAR offers ROI through cost savings ($12-18M/100,000 kids) and social impact (equity for underserved). Aligns with NDIS/ICAN changes; scalable via tech. Contact us for partnership/investment talks—empower communities, reduce waste.
Cultural Care & Advocacy
The Barriers
Mistrust from historical injustices and systemic racism blocks NDIS access. Models prioritising profit over care.
The Present
Non-Indigenous NGOs dominate ~60–70% of NDIS funds, displacing local providers with promises and cost savings.
The Solution
Community partnerships. Reality, not blame. Learning, not imposing. Sharing, not stealing. Truth-telling, not secret keeping.
FUSE adapts to remote Indigenous communities by centering schools as hubs for culturally safe therapy, amplifying voices parents prioritise—Elders, kin, ACCOs.
Our feedback loop ensures therapists prioritise lived realities and preferences into recommendations, with parents calling the shots. This orientation to ‘capacity building’ and ‘parental choice and control’ is the spirit and the intention of the NDIS. FUSE is built to honour that intention.
We monitor implementation, tackling access barriers, like shortages through solutions (like fly-in assessments, technology), and capacity-building, (like providing training, resource development). FUSE collaborates to share resources, building community strength without stealing agency.
Our aim is to maximise existing NDIS budgets to ensure therapy provision, and evaluate effectiveness to ensure funding adequacy. Sidestepping middle men we maximise what you already have and secure what you require so that your children gets the therapy they need.
Aboriginal communities hold immense wisdom—cultural protocols, family strengths—yet Western systems dismiss it, ~16,000 eligible kids with no therapy, and ~$79 million of NDIS budgets unspent yearly (40% underspend, NDIA, 2023). Carers, mostly women, provide ~$1.5–$1.6 billion in unpaid labor (~20 hours/week, Carey et al., 2021), including ~$750 million for kids. NGOs displace Aboriginal Community Controlled Organisations, reducing culturally safe care (NDIS Review, 2023). Overall, ~42,000 Indigenous participants are underserved, ~20,000 waitlisted, and ~15,000 face inadequate therapy due to 20% allied health “shortages” and mistrust (33%, NDIA, 2023). FUSE’s aim is simple: use the community’s knowledge and power, and resource the hell out of it.
The Cost of Nothing –
Impact on Indigenous Communities
NGOs’ market share growth wastes funds and denies services, with ~$79 million unused annually, ~42,000 Indigenous participants underserved, and social costs from unpaid caregiving amplified.
The data here reflects the impact on Aboriginal Communities.
Underused plans?
~$79m
Waiting for services
~20k
unpaid labour
~$1.3b
kids with no therapy
~16k
Make the world a better place!
We can do it, but only together. Collaboration not hoarding, learning not imposing, sharing not stealing. Interested in FUSE? Drop Whiz Kids an email.
